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Ruby Care

Keep your WordPress website performing at its best with Ruby Care.

Welcome to the poppy garden, where we tend to your website, keeping it updated and secure. With our Ruby Care website maintenace packages, you’ll get peace of mind knowing your website is always running the latest software, theme, and plugins, with backups at the ready.

WordPress Ruby Care Plans

Blue Poppy

With Blue Poppy, your WordPress plugins are properly updated every month, the core software is maintained, and themes are kept up-to-date. A backup of your website is saved at the beginning of each month. You will receive a quarterly report showing all monthly work.

Orange Poppy

With Orange Poppy, you get all the security updates plus the greatest all-in-one web traffic statistics report! Gone are the days of logging into myriad sources – it’s all in a single dashboard. Any online traffic source can be incorporated: Google Analytics, Facebooks Ads, Instagram Insights, LinkedIn, Twitter, Email Marketing, YouTube, and more — a treasure trove of information that can be used to fine tune achieving your online goals.

Red Poppy

Red Poppy is our crème de la crème website maintenance package that includes all security updates and the greatest all-in-one web statistics report. Plus, we plan for five hours of dedicated website work – anything from posting new blogs, spicing up home page content, fine-tuning conversion funnels, adding calendar events – whatever makes the most sense for your organization!

Frequently Asked Questions

Why are backups important?

Any website can crash or be infected by a virus. If you don’t have a backup, the potential for permanently losing your entire website is real. What do you do if that happens? You rely on the most recent working WordPress backup of your site from before the problem occurred.

Backups are completed and stored securely for your entire website and database. We back up everything required to restore your website in full.

Do we update WordPress themes?

When we can safely, absolutely. However, there are some circumstances where we have inherited a site and the theme was so far out-of-date that it is actually quite risky to make the update. There are other circumstances where the theme vendors may have changed some key components of the core files and everything goes sideways. In those cases, we restore the theme back to the last stable version and update when we are able. For this reason, we cannot guarantee that the theme will always be up-to-date, but we do guarantee that we will put our best experts on the task.

What’s included in the all-in-one statistics report?

Our beautiful statistics report combines powerful data from multiple sources including Google Analytics, Facebook, MailChimp, and more. Reports are easy-to-read. Each month, you’ll get these vital reports via email. You will see exactly how your website is performing. Specifically, the report shows the last month’s activity in the following areas:

  • Top visited pages in your site
  • Top traffic channels (for example direct, referral, organic search, social)
  • Number of visitors and devices (desktop, mobile, tablet)
  • Time people spend on your site
  • Top-performing posts from social media
  • Most successful email campaigns
What’s included in the five hours of web work?

This is up to you! For example: home page updates, new blog entries, video content, pop up email sign-ups with enticing offers, new visuals, minor design adjustments, new calls-to-action, freshly targeted key phrases, SEO, or landing pages. All sites benefit from fresh content!

Did you know that 30%+ of all websites are powered by WordPress?

As a result, it is highly targeted by hackers. The most common way for a hacker to gain access and compromise a WordPress website is through the theme, plugin or core WordPress files that are not updated to the latest versions. Approximately 30,000 websites are hacked every day. Keep your website safe and up-to-date with one of of our Ruby Care website maintenance plans.

Sign Up for Ruby Care

It is our priority to protect your website. We look forward to serving you with one of our new Ruby Care packages!

 
Notes
  • Ruby Care website maintenance is offered to clients who have had WordPress websites created by Ruby Slipper Designs.
  • All website updates are performed on the 1st of the month—or, if on a weekend, the closest business day of the week.
  • Ruby Care is billed quarterly—Jan 1, April 1, July 1, Oct 1—and covers the next three months of updates.
  • Functionality issues that arise from updates are not covered within Ruby Care. Fixes will be addressed and billed at our hourly rate.
  • Anytime we login to your site throughout the month, we will update as needed.
  • With Red Poppy, additional web work needs to be used within the month.
  • We strive for your website’s optimal performance and security, but we did not build the software or plugins, nor are we supplying the hosting platform it runs on. For this reason, we do not represent, guarantee or warrant that the functions contained in your webpages or website will be uninterrupted, error-free, free from loss, corruption, attack, viruses, interference, hacking, or other security intrusions and disclaims any liability relating thereto.
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